Lowest Price Guarantee

How it Works?

Our Lowest Price Guarantee* is simple and straightforward. Follow these three easy steps.

Buy on the App

Purchase your tickets on Vivid Seats App.

Find Lower Price

Find exact same event, section, and row on eligible marketplaces** within 1 hour. Good luck!

Get Credit Back

Submit your claim and get 115% of the price difference in credit*** towards your next purchase on Vivid Seats.

💡  Let’s say you buy two tickets on the Vivid Seats app for $300. If you find a comparable ticket listed for $225 on an eligible resale marketplace**, you’ll get 115% of the difference—$86.25—as a credit in your Vivid Seats account.

*Submit claim within 1 hour to get 115% of the price difference as a Vivid Seats credit. Valid only on comparable tickets at eligible marketplaces. Limit $200 Vivid Seats credit per claim; 2 claims per year. Add’l restrictions and terms apply. See full terms.

**Eligible resale marketplaces include SeatGeek Verified Resale, StubHub, and Ticketmaster Verified Resale.

***If your claim is approved, you’ll get 115% of the price difference in credit—capped at $200 and 2 claims per calendar year.

Got Questions?

Learn everything you need to know about our app-only Lowest Price Guarantee.*